Our 25-Year "No-Bull" Warranty
Our 25-Year Warranty is second-to-none in the industry. We have nothing to hide. No fine print.As of June 1st, 2020, every window and door we install is now covered for 25 years. Our warranty covers everything. It's' simple. It covers products, installation and service for 25 years. No excuses, no exemptions and no fine print.
A warranty should be a promise that if anything goes wrong with your purchase, the problem will be resolved at no cost to you. But not all window and door companies see it this way. In fact, many warranties only cover the product itself.
We think that’s simply not good enough.
We believe that all parts and labour related to the installation of your doors and windows should be included in the life (25 years!) of your warranty — so the Warranty covers sheet metal flashing, carpentry, foam insulation — everything that’s part of the installation process.
The reason installation isn’t even mentioned in many warranties is because the company that makes your windows or doors is often not the same company that sells and installs them. The installation process is just as important as the quality of the windows themselves. A poorly installed window or door won't work properly.
And what's even worse - if something goes wrong, you could end up stuck between two companies blaming each other for your problem. Is that something you feel like doing?
Finally, we believe that any ongoing service requirements should be covered in your warranty. If your front door doesn’t close properly after 12 years or the crank breaks on your window because you like fresh air and open it a lot, that’s our problem, not yours.
Warranty means you can buy our windows and doors with confidence and peace of mind for the life of the warranty. It’s that simple.
And we like simple.
Here’s how our Warranty measures up to the competition:
KING & CO'S Warranty
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25 years, parts and labour
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Transferable at any time
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Not pro-rated
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Simple
Typical “Limited” Lifetime Warranty
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Labour not included after first year (@ $100 per hour or more)
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“Lifetime” on specific parts only
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Pages of small print and complex legal language
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Multiple exclusions
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“Normal wear and tear” not covered
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Different warranties between manufacturer and installer
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Cumbersome warranty registration processes
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Complicated warranty claim processes
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Necessary to wait weeks and months on warranty or service claims